Bedford Gold & Silver Exchange is a jewelry store located at 3809 Airport Fwy, Bedford, TX 76021, specializing in engagement ring creation and other jewelry services. With a phone number of (817) 545-4653, this store is known for its full range of services, which include custom designs, repairs, and the sale of loose diamonds and estate jewelry. Richard, the owner, and his knowledgeable staff are praised for their expertise and commitment to customer service, making them a staple in Tarrant County's jewelry scene.

Overall, the store has received 19 reviews, reflecting a mix of sentiments from customers.

Overall Sentiment from Online Customer Reviews:
Positive: 65%
Neutral: 20%
Negative: 15%

Positive reviews commend the staff's professionalism and the quality of custom jewelry work, particularly engagement rings. Customers have mentioned the great service provided by Richard and the team, highlighting their friendly approach and the ability to realize unique designs. However, some negative feedback indicates issues related to communication and discrepancies in transactions, especially regarding gold transactions.

Best Review:
Nick highlighted the exceptional service, stating that Richard and his team consistently deliver quality work on repairs and custom designs, instilling trust in their craftsmanship.

Worst Review:
Bj expressed dissatisfaction after his wife encountered an unfavorable transaction while selling gold, feeling that they were taken advantage of and left with unresolved issues despite attempts to address the matter with Richard.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Operating Hours:**
- Monday: 9:30 AM - 5:30 PM
- Tuesday: 9:30 AM - 5:30 PM
- Wednesday: 9:30 AM - 5:30 PM
- Thursday: 9:30 AM - 5:30 PM
- Friday: 9:30 AM - 5:30 PM
- Saturday: 9:30 AM - 5:30 PM
- Sunday: Closed

**Staff Members:**
- Richard (Owner)