Bella Cosa Jewelers in Wilmette IL
Bella Cosa Jewelers, located at 1149 Wilmette Ave, Wilmette, IL 60091, is a distinguished jewelry store that specializes in creating beautiful custom engagement rings. With a commitment to quality and exceptional service, this family-owned jeweler has been serving the Wilmette community for over 20 years. Bella Cosa is known for its extensive selection of GIA-graded loose diamonds and unique fine jewelry pieces, ensuring that customers find something that perfectly captures their special moments.
The skilled team, including expert gemologists and goldsmiths, is dedicated to guiding clients through the ring creation process, helping them choose from an array of settings and stones to craft a tailor-made piece. Customers appreciate the personalized service, with staff being described as friendly and knowledgeable. Many reviews highlight the commitment to customer satisfaction and attention to detail, which makes the experience of designing an engagement ring an enjoyable one.
Operating hours for Bella Cosa Jewelers are as follows:
- Tuesday: 10:00 AM – 6:00 PM
- Wednesday: 10:00 AM – 6:00 PM
- Thursday: 10:00 AM – 6:00 PM
- Friday: 10:00 AM – 6:00 PM
- Saturday: 10:00 AM – 5:00 PM
- Sunday: Closed
- Monday: Closed
Customer Reviews Sentiment:
Overall sentiment from online customer reviews:
Positive: 90%
Neutral: 8%
Negative: 2%
Positive feedback emphasizes the excellent selection of jewelry and the professional, patient staff who cater to the needs of those planning engagement surprises. Customers value the assistance in designing unique engagement rings at reasonable prices. Negative reviews, although rare, mention isolated experiences related to customer service mishaps, but they are often addressed promptly by management.
Best Review:
Mike praised Bella Cosa for its outstanding engagement ring service, highlighting Olga's patience and expertise during the ring creation process. He noted that the custom engagement ring surpassed his expectations and earned frequent compliments.
Worst Review:
The negative review by Rostik expressed dissatisfaction with customer service, stating a poor experience when needing a watch repaired. However, the business promptly addressed the concern and clarified the matter.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
