Bellizzi Enterprises Fine Jewelry, located at 792 Rte 82, Trinka Lane Plaza in Hopewell Junction, NY, is a highly regarded local jewelry store specializing in engagement ring creation and comprehensive jewelry services. The owner, James Bellizzi, and his knowledgeable staff emphasize exceptional customer service, earning a strong reputation within the community.
With a total of 30 reviews considered, customer sentiment reflects a blend of experiences. Positive feedback highlights the friendly and attentive service provided by the store, with many customers praising the quality of jewelry repairs and the personalized assistance during engagement ring consultations. However, a few negative reviews mention issues with customer service, particularly in specific instances where customers felt their needs were not fully met.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
**Opening Hours:**
- Tuesday: 10 am - 6 pm
- Wednesday: 10 am - 6 pm
- Thursday: 10 am - 6 pm
- Friday: 10 am - 6 pm
- Saturday: 9 am - 2 pm
- Sunday: Closed
- Monday: Closed
**Staff Members:**
- James Bellizzi
Best Review:
Catherine commended the store for its exceptional customer service, stating that James always goes out of his way to assist with jewelry needs, earning her trust and loyalty.
Worst Review:
Jay expressed dissatisfaction with the customer service he received when seeking help with a watch band, stating he felt neglected and not valued during his visit.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 30