Ben David Jewelers, located at 459 Mount Cross Road, Danville, VA 24540, is a cherished jewelry store in Pittsylvania County, renowned for its exceptional engagement ring creation services. This family-owned business has been serving the fine jewelry needs of the Danville community since 1959. With a focus on customer satisfaction, the store prides itself on offering a warm and welcoming shopping experience.

The jeweler provides a comprehensive range of services, including custom design work, diamond and gold buying, repairs, and appraisals. The experienced staff, including the owner JT David, and master jeweler Alan Smith, ensure that each customer receives personalized attention, making the journey to create the perfect engagement ring both memorable and enjoyable.

Customer reviews indicate a favorable mix of sentiments. Positive reviews highlight the friendly and professional staff, excellent customer service, and the unique ability to create custom designs. Some clients appreciate the free gift-wrapping service and the warmth of the atmosphere, including the baked cookies available for customers. However, negative experiences were noted, with some customers feeling disappointed with the resale value offered for their jewelry.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Best Review: A customer praised the friendly service at Ben David Jewelers, noting that staff members were attentive and went above and beyond to help with selecting the perfect wedding band.

Worst Review: Another customer expressed dissatisfaction, feeling that after a pleasant purchasing experience, they were treated poorly when attempting to sell their ring back, citing a significant disparity between the purchase and resale offers.

Operating Hours:
- Monday - Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members mentioned include JT David and Alan Smith.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.