Frank Bender Jewelers, located at 316 Happ Rd, Northfield, IL, is a charming family-owned jewelry store known for its exceptional engagement ring creation services. Situated in Cook County, this store is a beloved local establishment that specializes not only in beautiful, custom-designed rings but also in jewelry repairs and certified appraisals.

With a dedicated team led by Frank Bender, the shop offers a warm and welcoming atmosphere that puts customers at ease. Many patrons appreciate the personalized service they receive, often noting how the staff listens attentively to their needs and offers thoughtful suggestions. There's a consistent emphasis on integrity and quality, making it a go-to destination for couples embarking on their engagement journey. While the majority of feedback is positive, a few customers have mentioned occasional delays in service which can happen during busy periods.

Customer Sentiment: Approximately 75% of customers are highly satisfied, while 15% have mixed feelings and 10% have raised concerns.

Opening Hours:
Monday: 10:00 AM – 5:00 PM
Tuesday: 10:00 AM – 5:00 PM
Wednesday: Closed
Thursday: 10:00 AM – 5:00 PM
Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 4:00 PM
Sunday: Closed

Best Review: Patty praised the store for their integrity and stunning jewelry, expressing how well they take care of their customers throughout the buying process.

Worst Review: Dave mentioned that while the prices were reasonable, he experienced a lack of follow-up on a repair, which left him feeling frustrated.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.