Benjamin's Jewelers, located at 291 Highway 90 E Unit A2 in Little River, SC, is a beloved local spot for those seeking to create beautiful engagement rings and other jewelry pieces. Known for its warm and friendly atmosphere, this family-owned shop has garnered positive attention in Horry County with a collection of reviews that speak to their dedication to customer care and quality craftsmanship.
The owner, Ben, along with his friendly staff, consistently provides a welcoming experience, with many customers appreciating their attentive service and expert advice when designing custom pieces. The store specializes in engagement rings, offering a range of design options and repair services, including battery replacements and resizing. While many reviews highlight the shop's charm and Ben's personal touch, some mention issues with pricing transparency and service delays.
Customer Sentiment: Approximately 75% of customers express high satisfaction, while around 15% share neutral feelings, and 10% have reported service-related concerns.
Opening Hours:
Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday and Sunday: Closed
Best Review: Denise, a loyal customer, praised Benjamin's for his excellent service and personal care over the years, noting how valued she feels as a client.
Worst Review: Amanda described disappointment regarding service quality after resizing her rings and felt the staff's remarks were condescending, diminishing her faith in the shop.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 90
Store Phone Number: 8432807360