Benqueil's Fine Jewelry, located at 301 Madison Square Shop, South Main Street, London, KY, has established itself as a beloved destination for engagement ring creation in Laurel County. Family-owned and operated since 1982, this charming shop prides itself on delivering exceptional customer service and quality craftsmanship, making it a local favorite for over 40 years.

The talented team at Benqueil's includes skilled jewelers like Cody, who specializes in custom designs and in-house repairs. They listen intently to customers' visions, allowing them to create unique and meaningful engagement rings that truly reflect their love stories. Many patrons appreciate the friendly atmosphere and personalized service, highlighting how the staff treats each visitor like family. However, some reviews indicate that a few customers have faced challenges with communication and service during busy periods.

Customer Sentiment: About 80% of customers share positive experiences, with 10% feeling neutral and 10% reporting issues.

Opening Hours:
- Tuesday to Friday: 10:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed

Best Review: Nolia commended the personal care she received as a customer, stating she felt genuinely valued and appreciated during her visit.

Worst Review: Blake expressed disappointment with the staff's attitude, feeling that he wasn’t treated respectfully when seeking assistance.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.