Located at 40 E Central Ave, Pearl River, NY 10965, Ben's Jewelers is a highly regarded establishment known for its exceptional engagement ring creation and customer service. With a phone number of (845) 735-2811, this family-owned jeweler—operated by Ben and his wife Simi—has been serving the community for over 20 years, building a strong reputation for quality and care.
The shop offers a variety of services including custom jewelry design, jewelry repair, appraisals, ear piercing, and restoration. Customers have praised the staff for their friendliness, knowledge, and personalized approach, making the experience of selecting an engagement ring enjoyable and stress-free. Positive reviews highlight the compassionate service and quality craftsmanship, citing instances where the owners went above and beyond to accommodate customer needs.
However, some reviews pointed out concerns regarding pricing, with a few customers feeling charges for certain services were higher than expected. Despite this, the overall consensus reflects a commitment to client satisfaction and creating a welcoming shopping environment.
Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 5%
Negative: 5%
Best Review: Kate Falla commended the owners for their caring service and great prices, describing Ben's Jewelers as an extraordinary landmark in the community.
Worst Review: Lynn Linderman expressed frustration after a watch repair resulted in damage, indicating a lack of accountability from the staff.
Opening Hours:
- Monday: Closed
- Tuesday: 10:30 AM – 5:30 PM
- Wednesday: 10:30 AM – 5:30 PM
- Thursday: 10:30 AM – 7:00 PM
- Friday: 10:30 AM – 6:00 PM
- Saturday: 10:30 AM – 5:00 PM
- Sunday: Closed
Staff members mentioned include Ben and Simi.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 93.5%
Total Customer Feedback Reviewed: 27
Store Phone Number: 8457352811