Bentley's Fine Jewelers, located at 601 US-206 Unit #15, Hillsborough, NJ, serves Somerset County with a dedication to quality jewelry and superior customer service. With over 30 years of experience, this family-owned establishment is well-regarded for its personalized engagement ring creation services. The owner, Kevin Sweeney, and staff are commended for their expertise and ability to guide customers through the custom design process while offering genuine care and support.

The store has received approximately 175 reviews, showcasing a mix of positive and negative feedback. Positive comments highlight the attentive and knowledgeable staff, with many customers praising the beautiful custom engagement rings created and the supportive service provided during the purchasing process. However, a few negative reviews mention instances of perceived unhelpfulness or condescension from staff members, which may detract from the overall customer experience.

Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%

**Opening Hours:**
- Monday: Closed
- Tuesday: 10:30 AM - 6:00 PM
- Wednesday: 10:30 AM - 6:00 PM
- Thursday: 10:30 AM - 6:00 PM
- Friday: 10:30 AM - 6:00 PM
- Saturday: 10:00 AM - 3:00 PM
- Sunday: Closed

**Staff Members:**
- Kevin Sweeney
- Gisa Lombardi
- Erick Garcia

Best Review:
One customer expressed immense satisfaction with the custom-designed engagement ring, noting that Kevin and the staff provided exceptional guidance throughout the process, ensuring a perfect outcome.

Worst Review:
A negative experience was shared where a customer felt they received condescending service regarding jewelry repairs, leading to a decision not to return or recommend the store.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.