Beré Jewelers, located at 5033 N 12th Ave, Pensacola, FL 32504, has established itself as a reputable jeweler specializing in engagement ring creation and exceptional customer service. With over 34 years in the industry, the store offers a comprehensive range of services, including custom jewelry design, expert repairs, and the largest selection of bridal jewelry in the region. Customers have highlighted the efficient and friendly service provided by knowledgeable staff members like Barry Cole, the owner, and associates such as Bob, April, and Brittany.
The store's atmosphere is often described as welcoming and luxurious, with staff going above and beyond to ensure customers feel valued. However, some reviews indicate areas for improvement, particularly regarding service consistency during busy periods.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Highlight Reviews:
Best Review: A customer praised Beré Jewelers for their exceptional service and helpful staff, specifically mentioning how the team assisted in designing a perfect engagement ring that matched their vision while providing a friendly atmosphere. This positive feedback came from Zachary, who valued the team's effort and expertise.
Worst Review: Another customer expressed disappointment regarding the watch repair service, citing a lack of professionalism and care when handling their watch, leading to scratches and an unsatisfactory experience. This concern was raised by Maggy.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Operating Hours:
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 6:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 6:00 PM
- Sunday: Closed
Staff Members: Barry Cole, Bob, April, Brittany.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 860
Store Phone Number: 8504776818