Bermuda Gold & Silver is a well-established jewelry store located at 404 S Main St, Grapevine, TX 76051, operating in Tarrant County. Known for its long history in the community since 1983, this family-owned business specializes in custom engagement ring creation and jewelry repair services. The owner, Debi Meek, and her team are praised for their warm and personal approach, ensuring customers feel welcomed and valued.
With a collection of over 45 reviews across different platforms, the store maintains a commendable reputation. Customers highlight the quality of craftsmanship and attentive service while creating unique engagement rings tailored to individual preferences. Positive reviews frequently mention the team's cheerful demeanor and expertise in guiding customers through the design process.
However, some reviews point out occasional delays in service and issues with repairs, suggesting inconsistency at times. It is essential to note these mixed experiences which can influence customer expectations.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 10%
Negative: 10%
**Opening Hours:**
| Day | Hours |
|-----------|------------------|
| Monday | Closed |
| Tuesday | 10:00 AM - 5:30 PM |
| Wednesday | 10:00 AM - 5:30 PM |
| Thursday | 10:00 AM - 5:30 PM |
| Friday | 10:00 AM - 5:30 PM |
| Saturday | 10:00 AM - 3:00 PM |
| Sunday | Closed |
**Staff Members:**
- Debi Meek
Best Review:
A customer praised Debi and her team for their wonderful service and the exceptional custom engagement ring they created, highlighting the positive and friendly atmosphere of the store.
Worst Review:
One reviewer expressed dissatisfaction about a prolonged repair process and concerns over the quality of work, stating that their rings were returned with altered characteristics that did not match their original gold content.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.