Bernard's Jewelers, located at 23999 US Highway 80 E in Statesboro, GA, has been serving the community since 1970, offering a variety of jewelry services, including engagement ring creation and repairs. This family-owned establishment prides itself on quality craftsmanship and personalized customer care, embodying a true local gem in Bulloch County.
The friendly team, including the co-owner Polly Schuman, has earned a reputation for attentive service, guiding customers through the design process to bring their visions to life. Many reviews commend the staff for being welcoming and helpful, making the experience special for those looking to create meaningful pieces. However, some customers have shared concerns about inconsistent service and communication, particularly regarding repairs and follow-up.
Customer Sentiment: Approximately 70% of customers express high satisfaction, while 20% share neutral experiences, and 10% report issues with the service.
Opening Hours:
Monday to Friday: 9:00 AM – 5:45 PM
Saturday: 9:00 AM – 2:45 PM
Sunday: Closed
Best Review: Sarah appreciated the staff's warm and accommodating nature, claiming this is the only place she trusts for her jewelry needs.
Worst Review: Edward expressed disappointment over prolonged repair times and felt that the service quality had declined after the owner's passing, leading to his decision to take business elsewhere.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 45
Store Phone Number: 9127645379