Berne Jewelers, located at 1674 Merrick Rd, Merrick, NY 11566, is a friendly neighborhood jewelry store operating in Nassau County. Known for their personalized service, they specialize in engagement ring creation along with a variety of other jewelry services, including repairs and custom designs. They proudly offer authorized brands like Pandora and Heather Moore Fine Jewelry, catering to diverse styles and preferences.

Customers often commend the welcoming atmosphere and the knowledgeable staff who take the time to understand each client’s vision. The small, but dedicated team is known to go the extra mile to create custom pieces that reflect the individual tastes and stories of their clients. However, not all experiences have been stellar. Some customers have reported issues with customer service and pricing that didn’t meet their expectations.

Customer Sentiment: Approximately 67% of clients express high satisfaction, while 33% have voiced concerns regarding their experiences.

Opening Hours:

Monday: Closed
Tuesday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 5:00 PM
Sunday: Closed

Best Review: Cynthia praised Berne Jewelers for the helpful staff and the beautiful custom pieces she had made, highlighting the trust she built with them.

Worst Review: Erasmia shared her disappointment in the customer service, feeling that her issues were not handled with the courtesy she expected.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.