Bernie Robbins Jewelers, located at 507 New Rd, Somers Point, NJ 08244, is esteemed in Cape May County for its exceptional engagement ring creation and customer service. The store has garnered a total of 407 reviews, reflecting a strong presence and reputation in the jewelry industry.

The staff, including well-regarded members like Jim and Andy, are frequently praised for their professionalism, knowledge, and personalized attention, ensuring customers feel comfortable and informed during their selection process. The engagement rings available are noted for their stunning designs and quality, often highlighted as a major reason for customers returning. The commitment to excellent service is evident, with many reviewers commending the staff's ability to listen and adapt to individual needs without pushing for immediate sales.

However, not all experiences have been flawless. Some customers have reported issues with repairs, citing delays and mistakes in handling items, which contrasts with the generally positive sentiment about service and engagement ring purchases.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

**Highlight Reviews:**

Best Review:
Bryan noted that the staff, particularly Marvin and Steve, provided exceptional guidance and education during the process of crafting the perfect engagement ring for his fiancée, fostering a satisfying and pressure-free shopping experience.

Worst Review:
Mary experienced significant frustration when the store mishandled her family heirloom pieces during repairs, leading to a negative impression of their ability to manage repair tasks.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Operating Hours |
|-----------------------------|
| Monday - Friday: 10:00 AM - 5:30 PM |
| Saturday: 10:00 AM - 5:30 PM |
| Sunday: Closed |

Staff Members: Jim, Andy, Marvin, Steve