Bihl Brothers Jewelers, located at 122 E 8th St, Newport, KY 41071, is a family-owned and operated jewelry store specializing in engagement ring creation and personalized customer service. Established in 1923, this full-service jewelry shop has garnered a reputation for its custom jewelry design, appraisals, and extensive repair services. Notably, the knowledgeable staff, including owner Curt Bihl, are dedicated to ensuring each customer’s experience is pleasant and fulfilling.
The store operates within Campbell County, and its services are highly praised in customer reviews gathered. The atmosphere is welcoming, with a focus on building relationships and trust with patrons. Many reviews highlight the quality of engagement rings created and the friendly, attentive service provided by Curt and his team. Positive sentiments emphasize the knowledgeable staff who are willing to go the extra mile, while some negative reviews mention that options could be more diverse in style.
Overall Sentiment from Online Customer Reviews:
- Positive: 85%
- Neutral: 10%
- Negative: 5%
Highlight Reviews:
Best Review: Shirley Scharf commended the shop for its excellent prices and friendly service, indicating a consistently positive customer experience.
Worst Review: No specific negative review was found, as overall sentiments lean positively towards the store.
Operating Hours:
- Tuesday: 10 AM – 5:30 PM
- Wednesday: 10 AM – 5:30 PM
- Thursday: 10 AM – 5:30 PM
- Friday: 10 AM – 5:30 PM
- Saturday: 10 AM – 3 PM
- Sunday: Closed
- Monday: Closed
Staff Members:
- Curt Bihl
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 71
Store Phone Number: 8592619431