Bijou Fine Jewelry, located at 135 Katonah Avenue, Katonah, NY 10536, provides a delightful experience for those seeking engagement ring creation and personalized jewelry services. The owner, Casey Carter, a GIA-Graduate Gemologist with over 14 years of experience, leads a knowledgeable and friendly staff dedicated to matching customers with unique pieces that reflect their individual beauty. The store prides itself not only on a variety of quality jewelry but also on exceptional customer service, as corroborated by positive reviews highlighting the helpfulness and professionalism of the staff.
Operating hours are Monday to Saturday from 10:00 AM to 5:00 PM, and the shop is closed on Sundays. With 23 reviews gathered, the overall sentiment reflects strong customer satisfaction, with approximately 87% positive responses, 10% neutral, and 3% negative feedback.
The positive feedback emphasizes the extensive selection of jewelry and the staff's willingness to assist with repairs and custom designs. However, a few customers mentioned occasional lapses in customer service.
Best Review: Bruce commended the store for its great customer service, noting the diverse selection of jewelry and their assistance with watch repair, appreciating the team's willingness to help.
Worst Review: Sam expressed dissatisfaction with the customer service, indicating a need for improvement in that area.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
| Day | Hours |
|-----------|----------------|
| Monday | 10:00 AM - 5:00 PM |
| Tuesday | 10:00 AM - 5:00 PM |
| Wednesday | 10:00 AM - 5:00 PM |
| Thursday | 10:00 AM - 5:00 PM |
| Friday | 10:00 AM - 5:00 PM |
| Saturday | 10:00 AM - 5:00 PM |
| Sunday | Closed |
Staff: Casey Carter
Positivity Score: 92%
Total Customer Feedback Reviewed: 23
Store Phone Number: 9144019264