Bill's Jewelers, located at 1102 E Jackson St Ste 10, Thomasville, GA 31792, is a highly regarded family-owned jewelry store known for its exceptional engagement ring creation and personalized customer service. Established in 1986, the store boasts a strong reputation within Thomas County. The knowledgeable and friendly staff, including owner Jason Crawford, is dedicated to providing customers with a unique and memorable jewelry buying experience. They offer a wide range of services, including custom jewelry design, repairs, and buying old or broken jewelry.
The store has garnered a total of 108 customer reviews, showcasing their various strengths and areas for improvement. Positive sentiments reflect the excellent customer service, attention to detail, and the ability to create beautiful, custom pieces, specifically engagement rings. Customers often speak highly of the staff's professionalism and the warm, welcoming atmosphere. On the flip side, some reviewers have noted concerns about pricing, feeling that some services may be on the higher side compared to competitors.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
Best Review:
Ayns praised the fantastic service at Bill's Jewelers, highlighting their quick assistance in replacing a watch battery, as well as their successful cleaning of an old silver bracelet, which left it looking brand new.
Worst Review:
Shirley expressed dissatisfaction with the rising prices since new ownership, feeling that the costs for simple repairs have become excessive.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
**Opening Hours**
| Day | Hours |
|-----------|--------------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 10:00 AM - 4:00 PM |
| Sunday | Closed |
Staff Members: Jason Crawford
Positivity Score: 90%
Total Customer Feedback Reviewed: 108