Bill's Jewelry Shop, located at 903 Main St, Grinnell, IA 50112, is a premier destination for engagement ring creation and other jewelry services in Poweshiek County. With a commitment to customer satisfaction, Deb Shearer and her experienced team strive to deliver exceptional service and craftsmanship. They specialize in custom jewelry design, offering a vast selection of engagement rings tailored to individual style preferences. The store's dedication to quality and personal service has garnered positive feedback, showcasing their ability to build lasting relationships with customers.
Operating hours are as follows:
- Monday to Friday: 10 AM - 5 PM
- Saturday: 9 AM - 2 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Positive: 78%
Neutral: 15%
Negative: 7%
In total, 19 reviews were analyzed, revealing a generally positive atmosphere with notable mentions of friendly staff and commendable service. However, some negative experiences highlighted issues with recent management and customer service.
Best Review:
Kim Pfantz expressed satisfaction with the quality and service received from Bill's Jewelry Shop, noting the friendly approach and reasonable pricing.
Worst Review:
Dawn Hecox criticized the store for a lack of honesty among the staff, claiming that there were multiple false statements made during her interactions.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Deb Shearer (Owner)
- Vince Wallerich (Jeweler)
- Monique Dillon (Sales associate and watch repair)
- Amy Shepard (Sales associate and Appraiser)
- Lynn Marshall (Sales associate)
- Crystal Krough (Sales Associate)
Positivity Score: 85.5%
Total Customer Feedback Reviewed: 19
Store Phone Number: 6412361008