Birgit's Jewelers, located at 14091 Baxter Drive Suite 109 in Baxter, MN, offers a charming atmosphere for those seeking to create their ideal engagement ring. A family-owned establishment that has served the Brainerd community for over 30 years, it has become a trusted destination for fine jewelry.

The store is led by Patty, whose dedication to customer satisfaction shines through in her interactions. With a focus on quality and craftsmanship, the attentive staff ensures that every customer feels valued. Many reviews highlight the friendly environment, with customers appreciating the personalized service during the ring design process. However, some feedback points to occasional delays in communication and service, leading to mixed experiences for a small number of patrons.

Customer Sentiment: Around 80% of customers express high levels of satisfaction, while 10% share neutral sentiments, and another 10% report issues encountered during the service.

Opening Hours:

Monday to Friday: 9:00 AM – 6:00 PM
Saturday: Closed
Sunday: Closed

Best Review: Carmen praised Patty for her heartfelt dedication, noting how she goes the extra mile to ensure customer satisfaction and create a welcoming shopping experience.

Worst Review: Kim expressed disappointment due to multiple issues she faced with her engagement ring, including a lost diamond just months after purchase, indicating concerns about quality control.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.