BJ's Coins and Jewelry, Portage IN
BJ's Coins and Jewelry, located at 5896 US Highway 6, Portage, IN 46368, operates under the phone number 219-762-1193. This family-owned business has been a staple in the jewelry and coin community since 1978, providing exceptional service and a wide selection of coins, jewelry, and collectible cards. The knowledgeable staff is often praised for their friendly and patient customer service, with special attention to educating clients about coin collecting and jewelry selection.
A total of 51 reviews were reviewed to gather insights about BJ's Coins and Jewelry. The general consensus among customers is positive, with many praising the store's extensive inventory and the honesty of the staff. Customers have noted the welcoming atmosphere, particularly appreciating the personalized service offered by the owner, Bob, and his family. This engagement in customer interactions often makes shopping here a pleasant experience.
However, there are some criticisms, as a few customers mentioned issues with pricing, suggesting that some items may be marked higher than expected or that the selection might not always meet specific niche demands. Despite these criticisms, the store’s reputation for exceptional customer service and a family-oriented experience remains a highlight.
Overall Sentiment from Online Customer Reviews:
Positive: 80%
Neutral: 15%
Negative: 5%
**Opening Hours**:
- Monday: 10:00 AM - 4:00 PM
- Tuesday: 10:00 AM - 4:00 PM
- Wednesday: Closed
- Thursday: 10:00 AM - 4:00 PM
- Friday: 10:00 AM - 4:00 PM
- Saturday: 10:00 AM - 2:00 PM
- Sunday: Closed
Best Review:
A customer commended BJ's for its long-standing presence and the friendly nature of the staff, highlighting their willingness to answer questions and help with specific needs. This positive experience was accentuated by the store's selection of coins and jewelry, stating it was the only place their father trusted for quality items.
Worst Review:
One reviewer expressed disappointment about the service received when attempting to sell valuable coins, feeling that the staff lacked sufficient knowledge regarding the coin's history and valuation, leading to an unsatisfactory experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
