Black Orchid Jewelers is a well-regarded jewelry store located at 391 Norwich Westerly Road, North Stonington, CT 06359. Owned by Marc Fishbone, the store specializes in custom engagement ring design and incorporates a unique selection of colored gemstones sourced from Sri Lanka. Customers have appreciated the store's focus on quality craftsmanship and personalized service, reflecting the owner’s 20 years of experience in the gem and jewelry trade.
Operating hours are as follows:
- Monday: Closed
- Tuesday: Closed
- Wednesday: 11:00 AM - 6:00 PM
- Thursday: 11:00 AM - 6:00 PM
- Friday: 11:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: 12:00 AM - 4:00 PM
Overall Sentiment from Online Customer Reviews:
The reviews indicate a highly positive sentiment with approximately 95% of customers expressing satisfaction with their experiences. Many highlight the exceptional customer service provided by Marc Fishbone, particularly in engagement ring resizing and unique design capabilities. However, a few reviews mention limited operating hours, as the store is not open every day of the week.
Best Review:
Sarah commended Marc for resizing her engagement ring and appreciated the store's nice atmosphere, suggesting a welcoming environment for customers.
Worst Review:
While no significant negative feedback was highlighted, some customers noted that the store's hours could be inconvenient.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 97.5%
Total Customer Feedback Reviewed: 6
Store Phone Number: 8605353523