Blackmon's Jewelry Repair, located at 1214 Main St, Newberry, SC, offers a range of services specializing in engagement ring creation and jewelry repair. Known for their custom designs, the firm allows customers to bring in their concepts, transforming old jewelry or stones into stunning engagement pieces. Customers appreciate the craftsmanship and attention to detail provided by the knowledgeable staff, including owner Dovie, who ensures every piece is both beautiful and durable.
With a remarkable overall rating of 5.0 from 119 reviews, Blackmon's Jewelry has garnered a positive reputation in the community. Positive feedback highlights excellent customer service, quick repairs, and a welcoming atmosphere. Many patrons express satisfaction with their custom jewelry, emphasizing how the staff goes above and beyond to meet their expectations.
However, there are a few negative reviews noting concerns about professionalism during interactions and issues with initial assessments of jewelry. Such feedback serves as a reminder of the diverse customer experiences.
Overall Sentiment from Online Customer Reviews:
Positive sentiment: 85%
Neutral sentiment: 10%
Negative sentiment: 5%
**Opening Hours:**
- Monday: 9:30 AM – 6:00 PM
- Tuesday: 9:30 AM – 6:00 PM
- Wednesday: 9:30 AM – 6:00 PM
- Thursday: 9:30 AM – 6:00 PM
- Friday: 9:30 AM – 5:00 PM
- Saturday: By Appointment
- Sunday: Closed
**Staff Members:**
- Dovie
Best Review:
Tammy praised Blackmon's for outstanding customer service and remarked on the exceptional custom work and selection they provide.
Worst Review:
Candy expressed dissatisfaction with a particular interaction where the staff member dismissed her husband's inquiry about a necklace without thorough investigation, leading to a negative impression.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 119
Store Phone Number: 8033210810