Blue Heron Jewelry, located at 18946 Front St NE, Suite 100 in Poulsbo, WA, is a beloved local jewelry store known for its exceptional engagement ring creation services. Serving Kitsap County, this shop has been a staple in the community for over 30 years, offering a welcoming atmosphere where customers can collaborate to design meaningful pieces that tell their love stories.
The skilled team, led by owner Megan C., is passionate about providing personalized service. They excel in creating unique engagement rings and offer additional services such as custom designs, jewelry repairs, and appraisals. Customers often rave about the craftsmanship and attention to detail, with many appreciating the lack of pressure during the purchasing process. Both brides and grooms find the experience enjoyable, with staff known for their friendliness and willingness to listen to clients' visions.
Customer Sentiment: Approximately 85% of customers express high satisfaction with their experiences, while about 10% have shared neutral feedback and 5% encountered issues.
Opening Hours:
- Monday: Closed
- Tuesday to Saturday: 11:00 AM – 5:00 PM
- Sunday: Closed
Best Review: Trish praised the store for its attentive staff, stating that Kate offered excellent guidance without any sales pressure, making the process of creating custom rings a joyful experience.
Worst Review: Kevin reported a lack of acknowledgment upon entering the store, feeling overlooked during his visit, although the owner responded swiftly to his feedback, indicating a commitment to improvement.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 90%
Total Customer Feedback Reviewed: 364
Store Phone Number: 3607793322