Bluegrass Diamonds & Repair, located at 231 S Highway 127, Russell Springs, KY 42642, is a well-regarded jewelry establishment known for its engagement ring creation and repair services. With a strong presence in Russell County, this jeweler enjoys an impressive rating of 4.6 based on 8 customer reviews, indicating a high level of customer satisfaction. The shop specializes in full-service jewelry repair and offers a wide selection of pieces, making it a favored choice for those seeking to design or repair engagement rings.
The shop operates under the management of a dedicated team, often highlighted for their excellent customer service and quality craftsmanship. Customers appreciate the personalized attention they receive, contributing to an inviting atmosphere at the store.
Operating hours are as follows:
- Tuesday: 9:00 AM - 3:00 PM
- Wednesday: 9:00 AM - 3:00 PM
- Thursday: 9:00 AM - 3:00 PM
- Friday: 9:00 AM - 3:00 PM
- Saturday: 9:00 AM - 12:00 PM
- Sunday: Closed
- Monday: Closed
Overall Sentiment from Online Customer Reviews:
The general atmosphere of customer responses reflects a positive sentiment, with approximately 85% deemed positive, 10% neutral, and 5% negative. Customers frequently express satisfaction with the welcoming service and quality of repairs.
Best Review:
May Bell commended the store for being a valuable asset to Russell Springs, praising the owner's excellent repair work and competitive pricing on jewelry.
Worst Review:
Denton Dunn conveyed disappointment regarding a repair experience, noting an issue with service despite a relatively low repair cost, indicating room for improvement in customer communication.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 91%
Total Customer Feedback Reviewed: 8
Store Phone Number: 2708662600