The Jewel Box, located at 1226 May River Rd, Bluffton, SC 29910, is a jewelry store that specializes in custom engagement ring creation and repair services. Known for its unique pieces crafted by the husband-and-wife team of Barbara and Marek, the shop offers a range of custom jewelry that appeals to those seeking one-of-a-kind items. Customers have noted the owners' artistic talents and detailed craftsmanship. Positive feedback highlights the welcoming atmosphere, dedication to quality, and the ability to create personalized pieces.

Despite the favorable responses, there is a noticeable division in customer sentiment regarding the service experience, with some mentioning rude interactions that overshadowed their shopping experience. The store's approach to customer service has received mixed reviews.

Operating Hours:
- Friday: 10 AM - 5 PM
- Saturday: 11 AM - 2 PM
- Sunday: Closed
- Monday: Closed
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
Phone: (843) 757-3722

Overall Sentiment from Online Customer Reviews:
Overall, customer sentiment is quite mixed, with approximately 50% positive, 20% neutral, and 30% negative feedback based on 40 reviews.

Best Review:
A customer named Kathie praised the owners for their knowledge and thoughtful approach in creating custom pieces, remarking on the unique necklace made for her.

Worst Review:
Anna expressed her frustration with the owner's rudeness during her inquiry about ring adjustments, indicating a lack of professionalism and customer care throughout her interaction.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.