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Bobby-Lou's Handy Jeweler, located at 90 Jefferson St, Winthrop, MA 02152, is a locally renowned jeweler specializing in engagement ring creation and repair services. This establishment has been a part of the Winthrop community for over 40 years, providing quality craftsmanship and customer service. With a total of 4 reviews analyzed, the feedback reflects a mix of experiences.
Overall, reviewers generally appreciate the skilled workmanship and timely repairs. Customers highlight the expertise in creating and repairing jewelry, with many expressing satisfaction with the completed work. Positive sentiments represent about 75% of the reviews, reflecting trust in the jeweler's abilities. However, there are some concerns regarding customer service, with a negative experience comprising approximately 25% of the feedback.
Operating in Suffolk County, the jeweler is known for its precision and attention to detail, particularly in engagement ring services. Feedback shows that while some customers report excellent service and successful repairs, others have encountered less satisfactory interactions.
**Opening Hours:**
| Day | Hours |
|------------|--------------|
| Monday | Not Specified|
| Tuesday | Not Specified|
| Wednesday | Not Specified|
| Thursday | Not Specified|
| Friday | Not Specified|
| Saturday | Not Specified|
| Sunday | Not Specified|
**Staff Members:**
- Bobby
- Joe
Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 0%
- Negative: 25%
Best Review:
A customer praised Bobby-Lou's Handy Jeweler for their reliability and skill in repairing jewelry, noting that Bobby and Joe consistently deliver excellent work in a timely manner.
Worst Review:
Another reviewer expressed dissatisfaction with the customer service encountered during a visit, describing a negative interaction with a staff member who refused to assist with a simple clock repair, mentioning that he felt dismissed and undervalued as a customer.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 75%
Total Customer Feedback Reviewed: 4
Store Phone Number: 6178461503
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