Bonaci Fine Jewelers, Custom Engagement Rings in Kent , WA

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87.5% Score | Bonaci Fine Jewelers, Kent, WA

Bonaci Fine Jewelers, located at 302 East Smith Street, Kent, WA 98030, is a well-respected jewelry store in King County, specializing in the creation of custom engagement rings and providing comprehensive jewelry services. With a reputation built over decades, this family-owned establishment prides itself on exceptional customer service and high-quality craftsmanship.

The store operates with a knowledgeable team that includes enthusiastic staff members. They emphasize the importance of working closely with clients to create unique engagement rings that align with personal styles and preferences. Customers have praised the attentive service they received during their visits, noting that the staff is friendly and approachable.

However, some customers reported mixed experiences, particularly regarding pricing and communication. While many testimonials highlighted the accommodating atmosphere and professional guidance, a few individuals expressed dissatisfaction, stating that the service did not meet their expectations in specific situations.

Overall sentiment from online customer reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%

Highlight Reviews:

Best Review: Turlie Lewis appreciated the wonderful engagement experience and stellar customer service he received. He emphasized that the staff was exceptionally helpful and provided excellent value for the service.

Worst Review: Kaylee L. expressed disappointment regarding a miscommunication involving a resized wedding band, feeling that the alterations made by the jeweler were not satisfactory and were accompanied by insufficient customer service.

**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |

**Staff Members:**
- Kim
- Kari
- Bob Bonaci

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*

Positivity Score: 87.5%
Total Customer Feedback Reviewed: 145

Store Phone Number: 2538522222

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87.5%

Positivity Score How We Built a Positivity Score You Can Rely On? Our positivity score reflects genuine customer sentiment by blending positive feedback and neutral experiences and considering negative insights for a balanced perspective you can trust.

A word from the team at Bonaci Fine Jewelers

We are fortunate to be one of the top jewelers in Kent, surrounded by mountains, oceans, and rivers. Our community loves the outdoors, which makes it ideal for an outdoor proposal. There are so many wonderful places to choose from, but any location outdoor-related has got to be the best.

Summer and winter are the two seasons in Washington that are the best to propose in. Summer offers great weather and tremendous locations for outdoor weddings. Winter also has a magical aspect to it, and we've seen some incredible winter wonderland weddings in Kent. Either way, you can't go wrong with both selections.

In general, it takes anywhere from 2 weeks to one month for the ring creation at Bonoci's. We do a lot of CAD modeling and lost-wax carvings to ensure the durability of the design as well as the beauty of the diamond engagement ring. Our custom designs are made, especially with the dreams of our clients in mind, and we work together to get it just right.

By far, the must memorable engagement story we've heard at our jewelry store in Kent was a scuba diving proposal. The couple are both scuba divers, so it was the perfect location for a proposal.The groom staged the ring down under the water, inside the coral. Then then went for a dive in the exact location that the ring was located in, and as he "found" the box, he turned and proposed underwater. So cool and very romantic for the bride.

We have a few styles that have been popular in our area. A diamond-accented solitaire has been quite popular for many modern brides, and its beautiful to see on any size of fingers. Also, our vintage styles have started to boom lately, too. Vintage is becoming a trend, and we've seen it reach up here to our jewelry store in Kent, Washington as well.

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