Bonaci Fine Jewelers, Kent, WA
Bonaci Fine Jewelers, located at 302 East Smith Street, Kent, WA 98030, is a well-respected jewelry store in King County, specializing in the creation of custom engagement rings and providing comprehensive jewelry services. With a reputation built over decades, this family-owned establishment prides itself on exceptional customer service and high-quality craftsmanship.
The store operates with a knowledgeable team that includes enthusiastic staff members. They emphasize the importance of working closely with clients to create unique engagement rings that align with personal styles and preferences. Customers have praised the attentive service they received during their visits, noting that the staff is friendly and approachable.
However, some customers reported mixed experiences, particularly regarding pricing and communication. While many testimonials highlighted the accommodating atmosphere and professional guidance, a few individuals expressed dissatisfaction, stating that the service did not meet their expectations in specific situations.
Overall sentiment from online customer reviews:
- Positive: 80%
- Neutral: 15%
- Negative: 5%
Highlight Reviews:
Best Review: Turlie Lewis appreciated the wonderful engagement experience and stellar customer service he received. He emphasized that the staff was exceptionally helpful and provided excellent value for the service.
Worst Review: Kaylee L. expressed disappointment regarding a miscommunication involving a resized wedding band, feeling that the alterations made by the jeweler were not satisfactory and were accompanied by insufficient customer service.
**Opening Hours:**
| Day | Hours |
|-----------|-----------------|
| Monday | 10 AM - 6 PM |
| Tuesday | 10 AM - 6 PM |
| Wednesday | 10 AM - 6 PM |
| Thursday | 10 AM - 6 PM |
| Friday | 10 AM - 6 PM |
| Saturday | 10 AM - 4 PM |
| Sunday | Closed |
**Staff Members:**
- Kim
- Kari
- Bob Bonaci
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
