Bonham Jewelry, located at 2227 N Center St, Bonham, TX, is a local treasure in Fannin County for anyone seeking custom engagement rings and quality jewelry services. With a strong emphasis on customer satisfaction, this jeweler has cultivated a loyal following among residents who appreciate the personal touch of a smaller operation.
The owner and his wife are frequently praised for their friendly demeanor and genuine care for their clientele, ensuring that each visit feels welcoming and tailored. Many customers rave about the comprehensive services offered, such as ring resizing and diamond replacements. However, feedback indicates a mixed bag, with some reviews pointing towards a decline in customer service, particularly concerning slower response times.
Customer Sentiment: Approximately 70% of customers express high satisfaction with their experience, while 20% remain neutral, and 10% have reported issues, primarily related to customer service.
Opening Hours:
Monday to Friday: 10:00 AM – 5:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed
Best Review: Linda found the selection of watches and jewelry splendid, commending the owner's attentiveness and guidance during her visit.
Worst Review: A Yelp reviewer shared disappointment over perceived inadequate customer service, particularly regarding long wait times and a lack of communication.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 80%
Total Customer Feedback Reviewed: 10
Store Phone Number: 9035834820