Boone & Sons Jewelers is a family-owned establishment with over 70 years of experience, located at 5550 The Hills Plaza, Chevy Chase, MD 20815. They are well-regarded for their exceptional engagement ring creation services, combining quality craftsmanship with personalized customer attention. The staff, including noted personnel like Pete Boone and Darryl Boone, is praised for their helpfulness, knowledge, and ability to guide customers through the intricate process of selecting the perfect engagement ring. Boone & Sons also specializes in jewelry repair and appraisal services, catering to a variety of jewelry needs in Montgomery County.

The shop has garnered a total of 128 customer reviews, reflecting a mostly positive sentiment.

Overall Sentiment from Online Customer Reviews:
- Positive: 70%
- Neutral: 20%
- Negative: 10%

Highlight reviews illustrate the store's mixed reputation. On the positive end, customers express satisfaction with the attention to detail and quality of the rings, often mentioning the professional service provided by staff like Nellie and Octavia. On the negative side, some reviews point to concerns about customer service experiences that felt dismissive or lacking urgency.

Best Review: A customer highlighted their engagement ring purchase, emphasizing the dedicated service received from Nellie and expressing gratitude for the knowledge shared during the selection process.

Worst Review: A customer reported a disappointing experience when attempting to sell a diamond ring, feeling that the staff was unwelcoming and dismissive, creating a negative interaction.

**Hours of Operation:**
- Monday: 10:00 AM - 6:00 PM
- Tuesday: 10:00 AM - 6:00 PM
- Wednesday: 10:00 AM - 6:00 PM
- Thursday: 10:00 AM - 7:00 PM
- Friday: 10:00 AM - 6:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff Members: Pete Boone, Darryl Boone, Nellie, Octavia

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.