Boston Bijoux, located at 342 Great Rd, Acton, MA 01720, is a well-respected jeweler in the area, specializing in custom engagement ring creation. The store is open Tuesday to Saturday from 9:30 AM to 5:00 PM and closed on Sundays and Mondays. Customers can contact the store at (978) 264-0216.
With a combination of craftsmanship and personalized service, Boston Bijoux offers a wide range of services, including custom designs, jewelry repair, and a selection of high-quality diamonds and precious metals. Customers often commend the staff for their helpfulness and expertise, particularly noting owner Joe's attention to detail and ability to bring their visions to life.
Reviews indicate a diverse sentiment regarding the services offered at Boston Bijoux. The store has gathered a total of 23 reviews.
Overall Sentiment from Online Customer Reviews:
- Positive: 65%
- Neutral: 15%
- Negative: 20%
Positive reviews highlight the outstanding customer service and the quality of craftsmanship. Customers express satisfaction with the personalized attention received during the design process for their engagement rings. However, some negative reviews mention criticism regarding customer interaction, particularly experiences of perceived rudeness from staff during the evaluation and repair processes.
Best Review:
Elaine praised the store for providing good service at reasonable prices, specifically mentioning a quick and quality repair of her cherished necklace.
Worst Review:
Jay voiced strong discontent about his experience, describing it as devastating and expressing regret for engaging with the store.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Opening Hours:
- Tuesday: 9:30 AM - 5:00 PM
- Wednesday: 9:30 AM - 5:00 PM
- Thursday: 9:30 AM - 5:00 PM
- Friday: 9:30 AM - 5:00 PM
- Saturday: 9:30 AM - 5:00 PM
- Sunday: Closed
- Monday: Closed
Staff:
- Joe (Owner and Jeweler)
Positivity Score: 72.5%
Total Customer Feedback Reviewed: 23