Boston Louis Jewelers, located at 151 Newark Pompton Turnpike, Pequannock, NJ 07440, operates in Morris County and specializes in engagement ring creation, jewelry sales, appraisal, and repair services. The store has built a strong reputation since its establishment in the mid-1980s, thanks to the extensive expertise of owners Ken Boston and Louis "Buddy" Mazzo. Customers appreciate the personalized service and knowledgeable guidance during the engagement ring selection process, as well as the ability to create custom designs tailored to individual needs.

Over the course of reviewing 57 customer opinions, the overwhelming sentiment is highly positive, with a strong emphasis on customer satisfaction and community engagement. Customers describe the staff as friendly, caring, and patient while noting that the service feels personal and welcoming. Many reviews highlight the owners' commitment to quality and integrity, making them a go-to option for those seeking jewelry in the area.

That said, there are a few negative comments regarding pricing discrepancies and experiences with specific repair services, which indicate room for improvement in communication about costs.

Overall Sentiment from Online Customer Reviews:
Positive: 87%
Neutral: 10%
Negative: 3%

**Highlighted Reviews:**
Best Review: Jennifer praised the jewelry store for its welcoming atmosphere and great customer service, stating that the staff made her feel like part of the family and provided expert guidance without pushing her to make a purchase.

Worst Review: A customer named Amanda expressed dissatisfaction with the pricing of a screw back for an earring, noting that she found a significantly cheaper option elsewhere and felt that the jeweler was overpriced.

**Opening Hours:**
| Day | Hours |
|-----------|-------------------|
| Tuesday | 10:00 AM - 6:00 PM|
| Wednesday | 10:00 AM - 6:00 PM|
| Thursday | 10:00 AM - 7:00 PM|
| Friday | 10:00 AM - 6:00 PM|
| Saturday | 10:00 AM - 5:00 PM|
| Sunday | Closed |
| Monday | Closed |

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.