Bothell Jewelers & Collectibles, located at 10130 Main St, Bothell, WA 98011, offers a range of jewelry services, with a focus on engagement ring creation. The store is known for its unique selection of vintage and modern pieces, which include estate jewelry, watches, and an assortment of collectibles. Customers appreciate the friendly owner, Rachman Cantrell, who has been in the business for over 36 years, and his willingness to negotiate prices if needed.
The store operates in King County and is known for providing high-quality services, including watch repairs and jewelry appraisals. They emphasize customer satisfaction and take pride in their eclectic inventory ranging from diamonds and gemstones to costume jewelry.
Operating Hours:
- Monday: Closed
- Tuesday: 11:30 AM - 5:30 PM
- Wednesday: 11:30 AM - 5:30 PM
- Thursday: 11:30 AM - 5:30 PM
- Friday: 11:30 AM - 5:30 PM
- Saturday: 11:30 AM - 5:30 PM
- Sunday: Closed
Overall Sentiment from Online Customer Reviews:
Based on the 23 reviews analyzed, the overall sentiment reflects a mixed response. Approximately 52% of reviews are positive, praising the store's selection and the owner’s friendliness. About 26% are neutral, expressing general observations without strong opinions. The remaining 22% are negative, with some customers highlighting issues with pricing and service quality.
Best Review:
Matthew noted the variety in the store and the owner's friendly demeanor, appreciating the wide selection of estate jewelry, watches, and other collectibles.
Worst Review:
Richard expressed dissatisfaction after a watch battery replacement, stating that the owner caused more damage than good, resulting in costly repairs elsewhere.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Staff Members:
- Rachman Cantrell (Owner)
Positivity Score: 65%
Total Customer Feedback Reviewed: 23
Store Phone Number: 4254872900