Brainstorm Logistics, located at 19 Chapin Road, Pine Brook, NJ 07058, is a well-known provider of engagement ring and fulfillment services. Situated in Morris County, this company specializes in offering products from popular consumer brands and caters to customers looking to fulfill their rewards and points redemption.
The team at Brainstorm Logistics comes with a variety of reviews, showcasing a mixed bag of customer experiences that include both commendations and frustrations. Customers appreciate the vast selection available and the ability to use reward miles for purchases, which adds a layer of excitement to the shopping experience. However, some reviews indicate dissatisfaction with shipping delays and inconsistent communication, creating challenges for those eagerly awaiting their products.
Customer Sentiment: Approximately 55% of customers are satisfied with their experiences, while 25% have expressed neutral feelings, and about 20% have reported significant issues.
Opening Hours:
Monday: 9:00 AM – 5:30 PM
Tuesday to Sunday: Closed
Best Review: Kenneth was thrilled with the timely delivery of his new Apple iPad Air, arriving in just eight business days, praising the seamless transaction process.
Worst Review: Matthew faced disappointment waiting for a Nintendo Switch ordered through the rewards program, stating it remained backordered for far too long without adequate updates.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 67.5%
Total Customer Feedback Reviewed: 47