Brand Jewelry & Gifts, located at 1818 Winkler St, Wilkesboro, NC, is a local favorite for those in search of engagement rings and other fine jewelry. Serving the Wilkes County community, this jewelry store has accumulated 40 reviews, showcasing a mixed bag of customer experiences.

The staff at Brand Jewelry is often praised for their friendly and accommodating service, making the ring design process enjoyable and stress-free. Customers appreciate the personalized attention and guidance offered by the team, which helps in crafting unique pieces. However, some reviews reflect a few concerns, particularly regarding repairs and communication. There are mentions of delays and dissatisfaction with warranty services, indicating room for improvement in customer support.

Customer Sentiment: While approximately 80% of customers express strong satisfaction with their experiences, around 10% report neutral feelings, and an additional 10% have faced challenges that left them disappointed.

Opening Hours:
- Monday to Friday: 10:00 AM – 6:00 PM
- Saturday: Closed
- Sunday: Closed

Best Review: Todd shared his positive experience, noting the helpful staff and their willingness to assist in selecting a perfect gift, which left him feeling very pleased.

Worst Review: Ron expressed disappointment with the service when seeking warranty support for a chain, feeling he was treated dismissively, which marred his overall impression of the store.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.