Located in the Golden Valley Shopping Center of Golden Valley, MN, Bravo Jewelers is a well-regarded option for engagement ring creation, boasting an impressive rating of 4.7 based on 13 reviews. The store, managed by the knowledgeable and personable owner, Boris, specializes in jewelry sales, repair, and custom fabrication, ensuring a personalized experience for customers looking to create unique engagement rings.
Bravo Jewelers is noted for its exceptional customer service, with numerous patrons praising Boris for his expertise and dedication. Customers often commend the prompt service and high-quality work, expressing satisfaction with the various services provided, which include jewelry repairs, custom designs, and watch repairs. However, there are some negative sentiments as well, particularly concerning ethical concerns raised by one customer regarding a diamond ring appraisal that led to feelings of betrayal.
Operating in Hennepin County, Bravo Jewelers offers its services Monday through Saturday:
| Day | Hours |
|-----------|------------------|
| Monday | 10:00 AM - 6:00 PM |
| Tuesday | 10:00 AM - 6:00 PM |
| Wednesday | 10:00 AM - 6:00 PM |
| Thursday | 10:00 AM - 6:00 PM |
| Friday | 10:00 AM - 6:00 PM |
| Saturday | 11:00 AM - 5:00 PM |
| Sunday | Closed |
The overall sentiment from online customer reviews is as follows:
- Positive: 77%
- Neutral: 8%
- Negative: 15%
Best Review: A customer, Jane, described the quick and exemplary service provided by Boris, who resolved her watch band issue within 15 minutes, showcasing the store's efficiency and dedication to customer satisfaction.
Worst Review: Elina expressed disappointment with Boris’s appraisal of a diamond ring, feeling hurt and betrayed after learning he purchased the ring after advising her to return it, indicating that trust was a significant issue for her.
*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 81%
Total Customer Feedback Reviewed: 13
Store Phone Number: 6129638633