Diamond Depot Oxford AL

Diamond Depot, located at 1225 Snow Street Suite 18, Colonnade Shopping Center, Oxford, AL 36203, operates as a premier jewelry store specializing in engagement ring creation and custom designs. The store has garnered a total of 878 reviews, showcasing a commitment to both quality service and exceptional craftsmanship. With expertise in creating stunning engagement rings, Diamond Depot prides itself on providing top-quality, personalized service in Calhoun County. Customers appreciate the warm and friendly atmosphere offered by the staff, including notable team members Terry and Lisa Payton, who have cultivated a reputation for being welcoming and knowledgeable.

The variety of services provided includes custom-designed engagement rings, jewelry repairs, and a vast selection of unique pieces, ensuring that every customer's jewelry needs are met. Many customers express satisfaction with the store’s competitive pricing and supportive service, making it a go-to location for those seeking quality jewelry.

Overall Sentiment from Online Customer Reviews:
Positive: 95%
Neutral: 3%
Negative: 2%

Highlight Reviews:
Best Review: A customer praised Diamond Depot for their friendly service and exceptional selection, highlighting their successful engagement ring purchase which exceeded expectations. The warm environment and attentive staff, particularly Amanda, significantly contributed to this positive experience.

Worst Review: Another customer expressed disappointment after a watch battery replacement service went awry, noting that essential parts were missing after their visit for service. They conveyed frustration with the inability to repair their watch, leading to a decision to not return to the store in the future.

Operating Hours:
- Tuesday: 10 am - 5:30 pm
- Wednesday: 10 am - 5:30 pm
- Thursday: 10 am - 5:30 pm
- Friday: 10 am - 5:30 pm
- Saturday: 12 pm - 5 pm
- Sunday: Closed
- Monday: Closed

Staff members mentioned: Terry Payton, Lisa Payton, Amanda Britton.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.