Bridgewater Jewelers, located at 318 Delaware St in New Castle, DE, is a cherished gem in the heart of Delaware County, known for its family-oriented service and rich history as one of the oldest family-owned jewelry stores in the nation. With over 140 years of experience, Bridgewater specializes in creating stunning engagement rings that capture the personal stories and emotions of their customers.

The friendly and knowledgeable team, led by Mary Lenhoff, takes pride in offering a cozy atmosphere where each customer feels like family. They provide services that range from custom jewelry design to meticulous repairs, ensuring that every piece is treated with care and expertise. The personalized service received here has been a highlight for many customers, creating lasting relationships and trust.

Customer Sentiment: Approximately 80% of customers express high satisfaction, while 10% have neutral feelings and 10% report issues with service quality.

Opening Hours:
Monday: Closed
Tuesday to Friday: 11:00 AM – 6:00 PM
Saturday: 10:00 AM – 3:00 PM
Sunday: Closed

Best Review: Queeny praised the shop for its warm and welcoming vibe, highlighting free jewelry cleaning and the friendly, honest staff that sets them apart.

Worst Review: Amanda expressed disappointment with the resizing service, feeling that her husband's wedding band was returned in a worse condition than when it was brought in, and the staff didn't adequately address her concerns.

This overview is based on customer feedback gathered from Yelp, Google, and Facebook.