Britt Jewelry, established in 1989, is a family-owned and operated jewelry store located in downtown Cleveland, Mississippi, specializing in custom engagement rings and a variety of diamond jewelry. The store is known for its extensive selection of bridal and wedding rings, bracelets, earrings, and men's jewelry. They also offer in-house jewelry repair and custom design services, making it a preferred choice for many in Bolivar County. Wayne Britt, the Master Jeweler, along with his dedicated team, provides exceptional customer service, ensuring each piece reflects the customer's vision.

The store receives mixed feedback from customers: the majority praise the friendly service, quick repairs, and custom designs, expressing appreciation for the attentive staff. Positive sentiments include comments about the welcoming atmosphere and knowledgeable service, especially when it comes to engagement rings. However, certain reviews mention occasional delays or long wait times, which some customers found frustrating. Overall, the store's commitment to quality and community engagement shines through the numerous positive interactions highlighted in reviews.

Overall Sentiment from Online Customer Reviews:
Positive: 90%
Neutral: 7%
Negative: 3%

Operating hours are as follows:
- Monday: 10 AM - 5 PM
- Tuesday: 10 AM - 5 PM
- Wednesday: 10 AM - 5 PM
- Thursday: 10 AM - 5 PM
- Friday: 10 AM - 5 PM
- Saturday: Closed
- Sunday: Closed

Staff members include:
- Wayne Britt

Best Review:
A customer commended Britt Jewelry for creating a beautifully custom wedding band that matched perfectly with their vintage engagement ring, also noting the quick service and excellent customer care throughout the process.

Worst Review:
Some patrons expressed dissatisfaction with longer wait times for certain services, suggesting that the store could improve on timeliness during peak hours.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.