Britz Jewelers, located at 612 E Main St, Cottage Grove, OR 97424, is a gem in Lane County specializing in various jewelry services, particularly engagement ring creation. The shop has garnered a mix of reviews from customers, reflecting both positive and negative experiences.

Positive feedback highlights the professionalism and helpfulness of the staff, with several customers appreciating the quality of the products and services. One customer noted the courtesy and support from the staff when searching for the right choice for loved ones.

However, not all feedback is favorable. Negative reviews point to dissatisfaction with customer service, particularly regarding sizing issues with engagement rings and perceived rudeness from the owner during delicate discussions about pricing and service errors.

Overall Sentiment from Online Customer Reviews:
Positive: 50%
Neutral: 20%
Negative: 30%

**Highlighted Reviews**
Best Review:
A customer praised the professionalism and support in selecting the perfect engagement ring, emphasizing the helpful nature of the staff.

Worst Review:
Another reviewer expressed frustration over sizing issues with their engagement ring and reported an unpleasant experience with the owner's attitude, stating that they would seek services elsewhere due to the lack of respect.

**Operating Hours:**
- Monday to Friday: 9:30 AM - 5:30 PM
- Saturday: 10:00 AM - 4:00 PM
- Sunday: Closed

Staff mentioned: Tim (Owner).

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.