Broadway Jewelers, located at 117 E Branch St, Arroyo Grande, CA 93420, is a well-regarded jewelry store specializing in engagement ring creation and other jewelry services. They have garnered a reputation for their attentive customer service, where the owner Mark is known for his honesty and commitment to quality. Customers appreciate the store's focus on jewelry repairs, resizing, and providing expert advice for creating custom engagement rings.
The store has received a total of 71 reviews, with a general sentiment reflecting positive customer experiences in terms of service quality and craftsmanship.
Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%
While many reviewers highlight the friendly atmosphere and the expertise of the staff, a few comments indicate longer wait times for service as a drawback.
Best Review:
Kate commended the team for their outstanding service, praising the friendly and helpful approach when cleaning her ring, indicating a strong level of customer satisfaction.
Worst Review:
Hannah expressed frustration over prolonged service for resizing rings, noting the lack of communication during the process, which detracted from her overall experience.
* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
| Opening Hours |
|-------------------------------|
| Saturday: 9:30 AM – 5:30 PM |
| Sunday: Closed |
| Monday: Closed |
| Tuesday: 9:30 AM – 5:30 PM |
| Wednesday: 9:30 AM – 5:30 PM |
| Thursday: 9:30 AM – 5:30 PM |
| Friday: 9:30 AM – 5:30 PM |
Staff: Mark