Brock's Seneca Jewelers, located at 123 E North 1st St, Seneca, SC 29678, is a well-regarded establishment specializing in engagement ring creation, jewelry repair, and clock repair. With a collection of high-quality engagement rings and a reputation for attentive service, they proudly serve the Oconee County community. The shop emphasizes a personal touch with each piece, ensuring that customers can find or create the perfect ring for their significant others.
Known for their quality workmanship, the staff members demonstrate a strong commitment to customer service, although reviews indicate a mixed atmosphere. Positive sentiments highlight the friendly, knowledgeable staff and the reasonable pricing for service such as watch battery replacements and jewelry repairs. Customers have praised the shop for quality engagement rings and helpful service. However, some negative reviews indicate instances of rude interactions, particularly concerning repairs and sizing services.
Overall sentiment from online customer reviews:
Positive: 62%
Neutral: 16%
Negative: 22%
The shop has a total of 49 reviews, capturing a diverse range of experiences.
Best Review:
Michael Peden commended the jeweler for reasonable prices and quality craftsmanship, particularly for clock repairs, indicating the shop's reliability and professionalism.
Worst Review:
Heidi McKee expressed dissatisfaction with the service, describing her encounter as hostile when she sought a repair for a pendant, claiming the owner dismissed her concerns.
Operating Hours:
- Tuesday: 9 AM - 5 PM
- Wednesday: 9 AM - 5 PM
- Thursday: 9 AM - 5 PM
- Friday: 9 AM - 5 PM
- Saturday: Closed
- Sunday: Closed
- Monday: Closed
Staff members include Bill, whose commitment to the community enhances the welcoming atmosphere of the shop.
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.
Positivity Score: 70%
Total Customer Feedback Reviewed: 49
Store Phone Number: 8648828704