Bromberg's is a distinguished jewelry establishment located in Mountain Brook, Alabama, with a legacy dating back to 1836. Renowned for its exquisite engagement ring creation service, Bromberg's prides itself on offering a wide selection of fine jewelry, including custom pieces designed to meet the unique preferences of each customer. The knowledgeable staff, including notable team members like Amy and Shannon, are committed to enhancing the shopping experience with their professional guidance.
The store's address is 2800 Cahaba Road, Mountain Brook, AL 35223, and they can be reached at (205) 871-3276. Operational hours are as follows:
| Day | Hours |
|-----------|----------------|
| Monday | 9:30 AM - 5:30 PM |
| Tuesday | 9:30 AM - 5:30 PM |
| Wednesday | 9:30 AM - 5:30 PM |
| Thursday | 9:30 AM - 5:30 PM |
| Friday | 9:30 AM - 5:30 PM |
| Saturday | 9:30 AM - 5:30 PM |
| Sunday | Closed |
The customer reviews collectively amount to 191. Overall, the sentiment from online customer reviews exhibits a mixed atmosphere, with a stronger inclination towards the positive. The positive feedback highlights the exceptional customer service and knowledgeable staff, scoring approximately 75% positive sentiment. Neutral feedback stands at around 15%, while negative sentiments account for about 10%.
Best Review: Gene expressed that Bromberg's provides great service, selection, and atmosphere, emphasizing the high standards expected in a luxury jewelry experience.
Worst Review: Caitlyn pointed out a disappointing encounter where she and her fiancé were subject to noticeably poorer service, feeling overlooked by the staff, particularly on a busy holiday.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 82.5%
Total Customer Feedback Reviewed: 191