Brothers Fine Jewelry in Southgate MI

Brothers Fine Jewelry, located at 12316 Fort St, Southgate, MI 48195, is a well-regarded jewelry store that has built a reputation over its 60+ years of service in Wayne County. With a focus on engagement ring creation and customization, this family-owned establishment prides itself on high-quality craftsmanship and personalized service. Customers describe the staff as friendly and knowledgeable, often mentioning that the owner, Steve, is present and committed to ensuring customer satisfaction. The store offers various services, including jewelry repairs and appraisals.

Overall, Brothers Fine Jewelry boasts a remarkable average rating of 4.6, derived from 189 reviews. Many customers commend the store for its exceptional service, a wide selection of fine jewelry, and the ability to meet specific customer requests for engagement rings. Positive feedback highlights how the team stands by their products and works closely with clients to create beautiful, unique pieces.

However, some reviews have pointed out issues such as pricing concerns and occasional dissatisfaction with the repair timelines, indicating room for improvement in managing customer expectations.

Overall Sentiment from Online Customer Reviews:
Positive: 85%
Neutral: 10%
Negative: 5%

Best Review:
Matthew praised Brothers Fine Jewelry for their outstanding customer service and commitment to excellence, noting that his family has been loyal customers for over 30 years.

Worst Review:
Tina expressed disappointment after what she considered to be a poor experience with a recent jewelry repair, leading her to question whether she would return.

* For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

Opening Hours:
- Monday: 10 AM – 5 PM
- Tuesday: 10 AM – 5 PM
- Wednesday: 10 AM – 5 PM
- Thursday: 10 AM – 5 PM
- Friday: 10 AM – 5 PM
- Saturday: 10 AM – 4 PM
- Sunday: Closed

Staff:
- Steve (Owner)