Brothers Jewelers Inc. is a well-regarded jewelry store located at 430 George Washington Way Ste 102, Richland, WA 99352. Known for its custom engagement ring design and comprehensive jewelry repair services, Brothers Jewelers has made a name in the Tri-Cities area with a commitment to craftsmanship and customer service. The store aims to bring clients' visions to life, ensuring that every detail of their dream engagement ring is realized.

Operating primarily on Tuesdays and Wednesdays, with additional hours by appointment, the store provides a range of services from custom jewelry design to various repair options. Many reviews highlight the attentive and friendly staff, including praise for Scott, who is noted for his expertise and patience during the design process.

Despite the high level of service, some feedback indicates that clarity in operating hours could improve customer experience, as noted by a few reviewers who mentioned frustrations related to the limited walk-in days.

Overall Sentiment from Online Customer Reviews:
The overall customer sentiment is generally positive, with approximately 76% of reviews being favorable, 14% neutral, and 10% negative.

| Opening Hours |
|--------------------|
| Monday: Closed |
| Tuesday: 9:30 AM - 5:00 PM |
| Wednesday: 9:30 AM - 5:00 PM |
| Thursday: Closed |
| Friday: Closed |
| Saturday: Closed |
| Sunday: Closed |

Staff Members Mentioned:
- Scott

Best Review:
Donna praised Brothers Jewelers for their exceptional workmanship and attention to detail when crafting her engagement ring, stating that the service was worth every penny.

Worst Review:
John expressed disappointment regarding the limited open hours, feeling that the store was not customer-friendly due to being open only twice a week.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.