Brown's Jewelry, located at 321 Main St, Polson, MT 59860, is a family-owned jewelry store known for its quality craftsmanship, particularly in the creation of engagement rings. The store offers a wide array of services, including custom jewelry design, ring resizing, and on-site repairs. Customers often highlight the knowledgeable and friendly staff, including notable mentions of their excellent customer service. Operating hours are Monday to Friday from 9 AM to 5 PM, and Saturday from 9 AM to 1 PM. The store is situated in Lake County and has been a staple since 1954.

Customer reviews reveal a mixed atmosphere. Overall sentiment from online customer reviews:
- Positive: 65%
- Neutral: 25%
- Negative: 10%

Positive reviews frequently mention the fair pricing and quality of work, emphasizing the staff's helpfulness and dedication. Conversely, some negative feedback stems from isolated incidents of customer service issues, particularly concerning repairs and communication mishaps.

Best Review: A customer named William praised the store's staff for their professionalism and expertise while selecting an engagement ring, feeling confident in the value they received.

Worst Review: Danielle expressed dissatisfaction with the customer service experience after her engagement ring was damaged during resizing, leading her to vow never to return.

* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

| Opening Hours |
|----------------------|
| Monday – Friday: 9 AM to 5 PM |
| Saturday: 9 AM to 1 PM |