Browne's Jewelers, Delanco NJ
Browne's Jewelers is a well-established jewelry store located at 616 Burlington Ave, Delanco, NJ 08075, serving Burlington County and its surrounding areas. With a reputation for high-quality engagement ring creation and exceptional customer service, Browne's has been a trusted member of the community since its founding in 1981 by John M. Browne.
The store is known for its extensive variety of jewelry, including the ability to create custom engagement rings tailored to individual preferences. Customers appreciate the knowledgeable staff who guide them through the ring design process, ensuring that each piece reflects the unique style and budget of the buyer. The store also provides repair services and appraisals, making it a one-stop shop for all jewelry needs.
Overall, Browne's Jewelers has received 121 reviews online, presenting a mixed sentiment from customers.
Overall Sentiment from Online Customer Reviews:
Positive: 75%
Neutral: 15%
Negative: 10%
Positive reviews highlight the friendly, honest staff and their expertise in providing quality service, particularly around engagement rings. Customers have noted the beautifully crafted pieces and reasonable pricing. However, some negative experiences have been reported, focusing on issues with communication, delays in service, and perceived unprofessionalism in certain situations.
Best Review:
A customer praised the patient and attentive service provided by John Browne, emphasizing that he thoroughly assisted them in selecting an engagement ring, resulting in a fast and satisfactory experience.
Worst Review:
Another customer expressed dissatisfaction after a lengthy two-month wait for a repair, only to receive the piece back in worse condition. They also described a confrontational and unprofessional response from staff during the ordeal.
**Operating Hours:**
- Monday: 9:30 AM - 5 PM
- Tuesday: 9:30 AM - 5 PM
- Wednesday: 9:30 AM - 5 PM
- Thursday: 9:30 AM - 5 PM
- Friday: 9:30 AM - 5 PM
- Saturday: 9:30 AM - 3 PM
- Sunday: Closed
Staff: John M. Browne
*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.*
