Brown's Jewelry & Loan, located at 8222 Garvey Ave, Rosemead, CA, is a trusted jeweler specializing in creating beautiful engagement rings and providing a range of jewelry services since 1958. The establishment prides itself on offering a friendly and knowledgeable atmosphere, ensuring generous offers based on expert assessments. With a solid reputation built over decades, the staff works diligently to enhance the customer experience by treating clients like family and offering a diverse selection of premium items, from instruments and designer handbags to intricate jewelry.

The store has garnered a total of 66 reviews, reflecting a good mix of sentiments from customers.

Overall Sentiment from Online Customer Reviews:
- Positive: 75%
- Neutral: 15%
- Negative: 10%

Positive reviews highlight the exceptional service and fair pricing provided by the store, with many customers praising the knowledgeable staff and excellent finds. Conversely, some negative reviews express dissatisfaction with individual experiences, often citing a lack of personalized service in certain scenarios.

Best Review:
Dr. Olmos commended the store for its unbelievable service and remarkable prices on name-brand products, emphasizing the quality of customer interactions.

Worst Review:
Ruben described his frustration with the undervaluing of his gold chains, feeling misled about their worth despite having received different appraisals elsewhere.

*For this overview, customer feedback was viewed on Yelp, Google, and Facebook.

**Hours of Operation:**
- Monday: 10:00 AM - 5:00 PM
- Tuesday: 10:00 AM - 5:00 PM
- Wednesday: 10:00 AM - 5:00 PM
- Thursday: 10:00 AM - 5:00 PM
- Friday: 10:00 AM - 5:00 PM
- Saturday: 10:00 AM - 5:00 PM
- Sunday: Closed

Staff members include Lori, who is noted for her expertise and helpfulness.