Bryan & Son Jewelers, located at 313 W Wishkah St, Aberdeen, WA, is a cherished fixture in Grays Harbor County, offering expert engagement ring design and a range of jewelry services since 1947. Known for their friendly atmosphere and community spirit, this local jeweler has earned a solid reputation thanks to their attentive staff and commitment to quality.
The experienced team, including owners Matt and Cari, specializes in custom engagement rings, rare coins, and jewelry repair, ensuring that every piece meets high standards. Customers often rave about the warm, welcoming environment where they feel like family, with many noting the personalized service during the design process as a significant highlight. However, some reviewers have mentioned occasional communication issues and pricing concerns, indicating room for improvement in certain areas.
Customer Sentiment: Approximately 80% of customers express high satisfaction, 10% are neutral, and 10% have raised concerns.
Opening Hours:
- Monday: Closed
- Tuesday to Friday: 9:30 AM – 5:30 PM
- Saturday: 10:00 AM – 3:00 PM
- Sunday: Closed
Best Review: Mary Jo shared a touching experience where the team crafted a beautiful new ring combining sentimental pieces, making a lasting memory after her husband’s passing.
Worst Review: Chelsea encountered rude service and felt that her issues weren't adequately addressed, which left a negative impression despite appreciating the female staff's friendliness.
This overview is based on customer feedback gathered from Yelp, Google, and Facebook.
Positivity Score: 85%
Total Customer Feedback Reviewed: 131
Store Phone Number: 3605326140