Located at 509 W Main St, Sun Prairie, WI 53590, B's Jewelers is a family-owned jewelry store specializing in custom engagement ring creation and a variety of jewelry services. Known for its handcrafted designs, B's provides a welcoming atmosphere for couples looking to create unique engagement rings that symbolize their love stories. The store offers services including jewelry repair, appraisals, and engraving, making it a versatile option for all jewelry needs. The dedicated staff, including noted employees like Jessica, are praised for their friendly service and are recognized for going the extra mile to assist customers.

Through an analysis of 57 customer reviews, a balanced representation of sentiment emerges.

Overall Sentiment from Online Customer Reviews:
Positive: 62%
Neutral: 24%
Negative: 14%

Feedback highlights the excellent selection and customization options available at B's Jewelers, along with affordable pricing for high-quality pieces. However, some customers express dissatisfaction with customer service during repairs and resizing, particularly concerning additional charges and communication.

Best Review:
Avery praised the staff for their fantastic customer service and the quality of the custom pendant they ordered, describing the result as perfect and exactly as envisioned.

Worst Review:
Ryanne described a frustrating experience with the engagement ring process, noting issues with sizing and unexpected charges that detracted from what should have been a memorable occasion.

*For this overview, customer feedbacks were viewed on Yelp, Google, and Facebook.

**Opening Hours**:
- Tuesday: 10:00 AM – 6:30 PM
- Wednesday: 10:00 AM – 6:30 PM
- Thursday: 10:00 AM – 7:00 PM
- Friday: 9:30 AM – 6:00 PM
- Saturday: 9:30 AM – 2:00 PM
- Sunday: Closed
- Monday: Closed

Staff members include Jessica.