Buccieri's Gems & Jewelry, located at 5669 Berkshire Valley Road, Oak Ridge, NJ 07438, is a well-respected establishment in Morris County, specializing in engagement ring creation and other jewelry services. Owned by Kathy and Matt Buccieri, the store is highly regarded for its personalized approach and extensive knowledge in the jewelry field, including custom design and high-quality gemstone selection. The Buccieris, with prior experience at Tiffany & Co., bring a wealth of expertise, ensuring customers receive knowledgeable guidance as they craft the perfect engagement rings tailored to their desires.
The store operates with hours as follows:
- Tuesday: 10 AM - 6 PM
- Wednesday: 10 AM - 6 PM
- Thursday: 10 AM - 6 PM
- Friday: 10 AM - 6 PM
- Saturday: 10 AM - 3 PM
- Sunday: Closed
- Monday: Closed
Customer reviews for Buccieri's Gems & Jewelry indicate a highly positive sentiment. This jeweler has accumulated a total of 63 reviews, with a significant number praising the attentive service and the quality of the engagement rings. The reviews reflect an overwhelming positive atmosphere, estimated at 92% positive, 6% neutral, and 2% negative sentiments.
Highlighting the experience, customers frequently commend the staff for their knowledge and service quality, especially in relation to custom engagement ring design. However, a few negative experiences have been mentioned, concerning customer interactions that did not meet expectations.
Best Review: A customer named Brigette highlighted the exceptional attention and assistance her fiancé received while searching for wedding bands, noting that Matt's friendly demeanor and knowledge made a significant difference in their experience.
Worst Review: A reviewer named Shelon expressed disappointment with the customer service, stating that they felt their experience was less than satisfactory, although specifics were not detailed.
* For this overview, customer feedback was viewed on Yelp, Google, and Facebook.
Positivity Score: 95%
Total Customer Feedback Reviewed: 63
Store Phone Number: 9732086880